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Commissioner Causey announces first Victim Assistance Centers to aid North Carolinians affected by

geekamongus

Posted 3:21 pm, 10/03/2024

My wife was interviewed by a national news outlet regarding the storm and flooding. Later that day, a man called her wanting to send her a check so she could use it to help the community. It was a scam. He wanted her details so he could file a FEMA request in her name, directing the funds to his bank account.

BE AWARE.

County of Wilkes

Posted 2:25 pm, 10/03/2024

Be aware that after a disaster, there often are many rumors and scams. Watch for & report suspicious activity.

* Beware of scammers when applying for disaster assistance:

* Ask our reps to show you a photo ID badge.

* Keep your registration number & personal information safe.

* Never agree to pay an application fee.

* For More Information Visit: https://fema.gov/disaster-fraud

County of Wilkes

Posted 2:20 pm, 10/03/2024

Those in western North Carolina who had uninsured damage or losses caused by Hurricane Helene may be eligible for Federal Emergency Management Agency (FEMA) disaster assistance.

FEMA can help with serious needs, displacement, temporary lodging, basic home repair costs, personal property loss or other disaster-caused needs. Homeowners and renters in most western North Carolina counties and the Eastern Band of Cherokee Indians can apply.


Go to https://DisasterAssistance.gov or call 800-621-3362 from 7 a.m. to 11 p.m. EST daily. The telephone line is open every day and help is available in most languages. If you use a relay service, such as Video Relay Service (VRS), captioned telephone or other service, give FEMA your number for that service.

Here's a list of what you'll need to apply:

* A current phone number where you can be contacted
* Your address at the time of the disaster and the address where you are now staying
* Your Social Security number
* A general list of damage and losses
* Banking information if you choose direct deposit
* If insured, the policy number or the agent and/or the company name

More resources are available on FEMA's website:
https://www.fema.gov/disaster/4827

County of Wilkes

Posted 2:10 pm, 10/03/2024

As North Carolina continues to respond to the devastating impacts in the aftermath of Hurricane Helene, Insurance Commissioner Mike Causey has announced the opening of two Victim Assistance Centers (VAC) to open this week and next.

A VAC will be open from 9 a.m. to 4 p.m. on Friday, Oct. 4, and Monday, Oct. 7, at the department's North Wilkesboro office, located at 307 Ninth St., North Wilkesboro, N.C. 28659.

A second VAC will be open from 9 a.m. to 4 p.m. on Monday, Oct. 7, at the department's Gastonia Regional Office, located at 1422 Burtonwood Drive, Suite 101, Gastonia, N.C. 28054.

"These Victim Assistance Centers will help to give in-person and on-the-ground recovery assistance and provide insurance-related support to those directly impacted by Hurricane Helene," Commissioner Causey said. "Our goal is to open more VACs in other locations and to provide valuable resources in the coming days and weeks."

NCDOI is currently coordinating with law enforcement agencies, emergency management, fire departments, rescue squads, charities, churches and civic groups to assist victims. NCDOI will be announcing future ways to assist with insurance claims and other needs in the future.

For assistance with insurance matters, contact the N.C. Department of Insurance's Consumer Division at 1-855-408-1212. Check the Department of Insurance website for continuing updates:

You can also donate to the North Carolina Disaster Relief fund at:
https://pay.payitgov.com/ncdonations.
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