wilkes

If you use Zone Alarm with Windows XP/2000 and you install Microsoft Update KB951748, it causes a sudden loss of internet access. The fix for this can be found at:

http://www2.nohold.net/noHo...

We understand ZoneAlarm is blocking your Internet connection since installing Windows Update KB951748.

ZoneAlarm by Checkpoint is aware of this issue and has posted new versions of ZoneAlarm which are compatible with the Windows update and are located on the following website:
http://download.zonealarm.c...

If you need to enable internet access to download the new updates follow this workaround.

As a temporary work around for the time being, we would recommend uninstalling the Windows Update. Below is information on how to uninstall the update.

Click the "Start Menu"
Click "Control Panel", or click "Settings" then "Control Panel"
Click on "Add or Remove Programs"
On the top of the add/remove programs dialog box, you should see a checkbox that says "show updates". Select this checkbox
Scroll down until you see "Security update for Windows (KB951748)"
Click "Remove" to uninstall the hotfix

Your internet access should be restored.

Best regards
ZoneAlarm support