wilkes

try to hold the center button, and the play/pause button down at the same time for 5 seconds, this resets the ipod, you should get an apple logo up on your screen to reset

A friend of mine had the same problem. The restore worked

Thanks, I will try that!

Try the Ipod restore. You can go to apple's site to do this.

My son got an Ipod Nano for Christmas. I downloaded the itunes and all that and put music on it for him. Last nite, i transferred 6 more songs to it. This morning, he turned it on and went to play a song and it froze up. Right now it is on and says it is now playing, but it isn't. There is no sound coming from it, i can't turn it off or anything, it is just completely frozen. I went to the ipod website and tried everything that it said, but I can't get it to do anything. When i ran the diagnostic from itunes, it said that Ipod connection status failed. Any help would be greatly appreciated :)