wilkes

Your welcome.

Here are some specific programs that will help keep your system running smooth. Just google them to download.

1. malwarebytes - good malware scanner

2. tdsskiller - good rootkit scanner

3. bitdefender - make a rescue cd. (free)

4. hitman pro - use for one time scanning free. (scans issues that attack antivirus programs). If your antivirus program stops working - try this and it will in most cases resolve the issue(s) - especially if you use Microsoft Security Essentials.

One thing you can do is try another browser, IE Chrome or Mozilla Firefox. Also check in your add-ons and delete all of the add-ons that are not necessary, like toolbars and malicious software.

Thanks RetiredVet. I tried what you suggested and it seems to have worked. Thanks again.

Reset your internet settings.

1. open up internet explorer.

2. click on "tools" on the menu bar (at the top)

3. click on "internet options"

4. click on the "advanced tab"

5. click on "reset"

This will also disable add-ons which may be causing your issue.

A lot of things can cause IE to crash. Can you elaborate some on what exactly you're doing when the crash occurs?

Do you have any 3rd party addons that you've installed?

I will be on my computer and a window pops up and says that Internet Explorer has stopped working. I thought it was my computer that was the problem but I have recently bought a new laptop and it still does it. What causes this?