wilkes

It sounds as if the scanner software is not communicating with the printer. Download then newest software and drivers from kodak and re install

sorry should have said software

OK

Next make sure it will print, if it prints, check and make sure you are not out of hard drive space

The scanner goes thru the same process for scanning as it did for copying, with the exception of what initiates the process and the output goes to file rather than paper.

If the above are OK reinstall the soft as Bennett suggested, let us know what happens.

Yes, it copies just fine!

Can you copy?

I did use the scan button on the printer. Nothing happens.

Try Scanning Manually (the scan button on the printer)

Will it copy?

(Scan and copy follow the same process with different outputs file instead of print)

scan or copy sequence

light on

alignment lamp jogs back and forth

lamp moves accross document

It doesn't do anything. IT just sits there with the little screen saying 'scanning'.

You may need to re install the printer software...
Also does the scan come on and go through the action of scanning? ( warn up, light on, ect..) If so re install the the software

I have a Kodak all-in-one printer, copier, scanner. I have been trying to scan a picture to post on Facebook, and I can't get it to do anything. It says it is scanning, but nothing is happening, and then it gives me a failed message. Any ideas?