RadioGiant
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Posted 1:56 pm, 06/14/2010
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My work desktop (the one i\'m typing on, and the one I record and mix on) is a Dell. The hard drive died last weekend and had to be replaced. Not Dell\'s fault. I\'ve owned other Dells too, and they were good machines. But Dell\'s telephone tech-support is among the worst.
HP is different...in my experience. I had a problem with an HP laptop last year, and they had it fixed and back to me in less than a week...travel time both ways included. Amazingly helpful.
If telephone support is important to you, consider that. I generally fix problems myself...unless it\'s just defective hardware.
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Daniel_P_2469
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Posted 11:07 pm, 06/09/2010
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DELL is HORRIBLE. never, never ever ever ever, buy DELL. their support is garbage, and so is their products. i spent 2k on a custom setup and over the year of my warranty they had to replace the tower 5 **** times because it fried. the power supply blew up and mobo toasted.
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LocalSportFan
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Posted 3:42 pm, 05/17/2010
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HP definitely. DELL support is outsourced and terrible. Not very helpful at all when there are problems (which is about 75% of the time). DELL is supposed to be on more of an upswing, so maybe they will improve. I'll believe it when I see it. DELL computers look pretty in pictures, but feel cheaply made (especially laptops). HP online updates are confusing and non-functional at times, but I'll take them over DELL any time.
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thecurtainwith
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Posted 10:22 pm, 05/16/2010
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I feel that no matter which system you buy it will still be pre-loaded with crappy applications which never seem to go away.
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john34
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Posted 5:29 pm, 05/16/2010
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RadioGiant
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Posted 3:41 am, 05/16/2010
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I have owned both at various times over the years. Currently I own a Dell desktop (which I'm using to type this), and my wife owns an HP laptop (my laptop is a Gateway).
I don't use tech support very often, preferring to troubleshoot myself. But I do find the Indian tech support offered by Dell particularly frustrating.
HP's service, the one time I've needed it, was far more helpful.
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bjd22
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Posted 8:06 pm, 05/14/2010
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DELL or HP which one do you like the best?
be honest
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