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Fun with DirecTV

underdog2

Posted 7:47 pm, 01/21/2014

Another one will be back.

I change names on my account about every two years to get all the free stuff they give newbes. I always have new equipment. MY only problem is keeping up with the name I have on the account. The idiots dont look at the address just the name. I get letters begging my previous name back monthly.

Fins

Posted 7:43 pm, 01/21/2014

We already knew that

Like2Laugh

Posted 7:40 pm, 01/21/2014

You are bad.

Fins

Posted 7:37 pm, 01/21/2014

Today I had a phone call from DirecTV's loss prevention department. They were trying to get me to sign back up (the service was for a house that didn't need service any more). The directv rep was a female, and the call went like this

Me: "hello?"
Her: "hello, this is xxxxx from directv. Is this Mr. Xxxx?"
Me: "yes"
Her: "we are calling because you were a valued customer for 3 years and would like to .... " (I kind of zones out right here) "what are your three favorite channels?"
Me: "NASA and CSpan. "
Her: "well, how many TVs do you have in your home?"
Me: "none."
Her: "none? But you were a customer for 3 years"
Me: "yeah, but I got rid of my TVs"
Her: "can I ask why?"
Me: "I prefer books"
Her: (sensing she is getting the run around) "but you were a valued directv customer for 3 years..." (I cut her off right there)
Me: in an uncomfortable, depressed tone, "I don't watch TV. My family watched TV, but they were all killed in a car wreck last fall and I got rid of everything"

Uncomfortable pause......

Her: "thank you for your time". Click

I think they will finally stop calling

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